Privacy Policy

Last updated: June 19, 2026  ·  ZERA by zeramai.com

1. Information We Collect

We collect information you provide directly when you register and use ZERA:

• Name, phone number, and email address
• Business name, address, and profile details
• Product and inventory data you enter
• Order and customer records
• Profile and banner images you upload

2. How We Use Your Information

• To operate and improve the ZERA platform
• To display your public storefront to customers
• To send order and business notifications
• To provide customer support
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who help us operate the platform (hosting, analytics)
• Legal authorities when required by law
• Your customers — only the business information you choose to display on your public store

4. Biometric Data

ZERA optionally uses your device's biometric authentication (fingerprint / face ID) to unlock the app. Biometric data is processed entirely on your device and is never transmitted to our servers.

5. Data Storage & Security

Your data is stored on secure servers located in India. We use HTTPS encryption for all data in transit and follow industry-standard security practices to protect your information.

6. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your account and data
• Withdraw consent at any time

8. Children's Privacy

ZERA is not intended for users under 18 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.

10. Contact Us

For privacy questions or data deletion requests, contact us at:

contactus@zeramai.com

zeramai.com